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- Contact our support team and we'll personally get back to you as quickly as we can.
After receiving a payment confirmation of a registration or domain transfer, we'll begin the verification process of this domain which takes 24-48 hours to complete. To check the verification status of the new domain and to complete the process, please follow these steps:
1. Go to the administration of your website and select "Domain management".
2. In the window "Domain management", click on the new domain name.
3. If you see a green checkmark next to the domain name, it means that the domain is already tested and working. You can select it as the primary domain with "Set as Primary domain." This option is available only for projects with an active Premium Package.
4. If you see a red icon, click the "Check now" button.
5. Note that the verification process may take several attempts. If after 48 hours of confirming the payment the domain is still not available, contact support to report the issue.